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THE WHITE EMBER RITUAL

Candle Care

A thoughtful burn helps your candle perform evenly, smell beautiful, and last longer.

01

Trim

Trim the wick to 5–7 mm (¼ in) before every burn.

02

Set

Place the candle upright on a stable, heat-resistant surface.

03

Burn

On the first burn, allow the wax pool to move toward the jar edges.

04

Pause

Do not burn longer than four hours. Cool fully before relighting.

BEFORE LIGHTING

Begin with a clean, centred wick.

  • Trim the wick to 5–7 mm (¼ in) before each use.
  • Remove wick trimmings, matches, and other debris from the wax.
  • Make sure the wick is upright and reasonably centred.
  • Place the candle on a stable, level, heat-resistant surface.
  • Keep it away from drafts, fans, vents, open windows, and anything flammable.

THE FIRST BURN

Give the wax time to open.

The first burn helps establish how the candle will perform. When it is safe to do so, allow the melt pool to move close to the edges of the jar—typically about two to three hours for this vessel. Avoid short first burns, which can encourage tunnelling.

Never exceed the maximum burn time printed on the candle. As a general limit, do not burn a candle for more than four hours at a time.

WHILE BURNING

Keep the flame calm and attended.

  • Never leave a burning candle unattended.
  • Keep it out of reach of children and pets.
  • Keep at least 30 cm (12 in) away from curtains, bedding, paper, and other flammable items.
  • Do not move or touch the candle while the wax is liquid or the jar is hot.
  • Do not place the wooden lid on the candle while it is lit or still hot.
  • Extinguish the candle if the flame becomes unusually high, flickers continuously, smokes, or the wick shifts. Let it cool, trim the wick, and check for drafts before relighting.

EXTINGUISH & RESET

Let the candle cool completely.

Use a candle snuffer when possible, or gently blow out the flame without splashing the wax. Never use water. Allow the candle to cool and the wax to become solid before moving, trimming, covering, or relighting it. A cooling period of at least two hours is recommended.

Once cool, gently recenter the wick if needed and trim it again before the next burn. Replace the lid only after the candle is completely cool.

WHEN TO STOP

Leave the final layer of wax.

Discontinue use when approximately 13 mm (½ in) of wax remains in the bottom of the jar. Burning beyond this point can overheat the vessel and the surface below it. Stop using the candle immediately if the jar becomes chipped, cracked, or otherwise damaged.

A BETTER BURN

Simple fixes for common candle behaviour.

The candle is tunnelling

Avoid repeated short burns. On the next burn, give the wax time to melt outward while staying within the four-hour limit. Do not use foil, ovens, microwaves, or added heat.

The wick has a mushroom shape

Extinguish the candle, let it cool fully, and trim the carbon buildup before relighting.

The candle is smoking or flickering

Extinguish it and check for a long wick or nearby draft. Cool, trim, and reposition the candle before relighting.

The jar feels very hot

Extinguish the candle and leave it untouched until completely cool. Do not move a hot candle or place it directly on delicate surfaces.